April, 2024

Website Announcement: Suntrix Ceasing Operations

After careful consideration, Suntrix has decided to close our doors, effective 3rd April 2024. 


We want to express our sincere gratitude to all our clients over the last 15 years for your support and confidence in our products and services.


For any inquiries related to your solar system’s warranty, please reach out directly to the manufacturer of your solar panels, inverters, or other components. Below, you will find the contact information for the manufacturers we have worked with:


SMA

info@SMA-Australia.com.au
Contact Number: 1800 762 287


Fronius
PV-Service-Australia@fronius.com
Contact Number: 03 8340 2900


Solaredge
support@solaredge.net.au

Fimer
au-solar-support@fimer.com
Contact number: 1800 769 663


Enphase
support_au@enphaseenergy.com
Contact Number: 1800 006 374

Sungrow
service@sungrowpower.com.au
Contact Number:1800 786 476

Goodwe
support@goodwesupport.zendesk.com
Contact Number: 03 9918 3905

Alpha ESS

techsupport@alphaess.au
Contact Number: 02 9000 7676

Solis
sales@solisinverters.com.au.
Contact number: 03 8555 9516

Growatt
australia@ginverter.com
service@ginverter.com
Contact Number: 1800 476 928

Tesla Powerwall
powerwallsupport@tesla.com
Contact Number: 1800 294 431

Qcells
support@qhome.email
Contact Number: 1800 746 630


JA Solar
service.au@jasolar.com
Contact Number: 02 8912 2165


Risen Energy
info@risenenergy.com.au
Contact Number: 03 9021 7788


SolarAnalytics
sales@solaranalytics.com.au

Contact Number: 1300 651 337


These manufacturers will be able to assist you with any warranty-related issues, such as product defects. Please have your product serial numbers ready when contacting them to ensure a smooth process.


For any other maintenance, repairs, or general enquiries related to your solar installation, we recommend contacting a local, reputable solar installer who can provide the necessary support.


Thank you again for all your support these last 15 years. 


The Suntrix Team